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The Waterloo Networking Company (TWNC) collects information from our users at several different points on our Web site. TWNC is the sole owner of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and dealers and marketing partners contracted to do business on our behalf. TWNC uses two types of user information: (i) anonymous information gathered from cookies and log files, and (ii) personal information you provide to us.
Anonymous Information - Cookies and Log Files
A cookie is a piece of data stored on your hard drive containing information about your computer system and Internet activities. Usage of a cookie is in no way linked to your personal information, until you voluntarily provide that information. If you reject or delete the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. For example, you will not be able to receive notification of new services or special offers that may become available. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site.
TWNC also maintains standard web logs that record data about all visitors to this Web site. These logs may contain:
- The Internet domain from which you access this site
- Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you)
- The type of browser and operating system you use
- The date and time you visited this site
- The pages you viewed on this site
- The address of the Web site from which you linked
TWNC uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt or damage our site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.
Volunteering Personal Information
You may choose to volunteer personal information (name, e-mail address, phone number, etc.), so that we may provide you with services such as brochure and information requests, site announcements, and information about new services. TWNC does not sell or rent user information to any third parties. We share user information with our affiliates and dealers and marketing partners contracted to do business on our behalf. When you sign up for certain services on our site, we will share your name or other contact information necessary for any associate third party to provide these services. TWNC will share user information in accordance with the privacy policy in effect at the time the information is collected.
If your personal information changes, please contact us immediately, so that we can correct and update your personal data. (see contact info below)
If you previously gave us your e-mail address and no longer wish to receive e-mail announcements, you can have your name removed from our distribution list by sending an e-mail to: info@waterloonetworking.com or by contacting us as outlined below.
Security
TWNC takes all reasonable precautions to protect our users' information, both while the information is being transmitted and after it is received by us.
Furthermore, once we have received the information, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and disclosure. If you have any questions about the security of our Web site, you can send an e-mail to: info@waterloonetworking.com.
Links
This Web site contains links to other sites. Please be aware that TWNC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each Web site that collects personal information. This privacy statement applies solely to information collected by this Web site.
Notification of Changes
We retain the right to change this privacy policy at any time. We will post those changes to this page so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.
Certain Disclosures
TWNC may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for The Waterloo Networking Company. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.
We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, TWNC will notify the effected user by e-mail that such disclosure will or has occurred.
We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (i) an individual, (ii) the public, or (iii) the security and reliability of TWNC and/or this Web site.
Children
TWNC does not knowingly allow anyone under the age of 13 to participate in any services offered on our Web site, which require the submission of user information. If we learn that a user is under 13 and has submitted user information to us, we will delete that information as promptly as possible.
TWNC Contact Information
To contact TWNC online, please send an email to: info@waterloonetworking.com
To contact TWNC offline, please phone us at 519-489-8962 or send mail to:
The Waterloo Networking Company,
109 Randall Drive,
2nd Floor,
Waterloo, Ontario
N2V 1C5
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